The airline that I love to hate, (Air Canada), because they almost always give me reason to get excited...the wrong way, and I am not one to get excited...usually, have done it again. At least, they are consistent, and have not let me down this time either.
On Friday evening, I received an email from United Airlines, the carrier of record, (because I am using accumulated United miles for this trip.) United requested that I call them at a special 1-800 number due to a major change in my travel plans. I called at 2021, which is 8;21 in the evening, finally got a real person in Manila, Philippines, who informed me that Air Canada had cancelled their flights from London to Ottawa for the winter months. I was to return home to Ottawa from London on December 07. But, don't worry, Mr Don, we have you booked on another Air Canada flight to Toronto, then on to Ottawa. I asked for the flight details, and was informed that I would be required to stay in London for just over 12 hours !!!. I was not pleased. I strongly requested something better, or, if that was not possible, a free round trip to Warsaw so I could have lunch with a friend there while waiting...as a joke. My call was then transferred to an Air Canada agent in Montreal. I must say, this lady was extremely nice and helpful, and was in an awkward situation, because she had no control over what was happening. For the next two hours and fifteen minutes, (My longest phone call ever ...by far), it was me and the lady in Montreal, she with the agent in Manila. In the end, I was offered and accepted a flight from London to Montreal, then on to Ottawa. If all unfolds as now planned, I will be home just four hours later than the original plan, instead of about ten. The Air Canada agent must have been new...she could joke, and was happy not to get the brunt of someone with a foul mouth, blaming her. As we said our good byes, I remarked that we had been together on the phone longer than some couples have stayed married. She knew a case where that was a fact.
In my last post, I mentioned the large number of aircraft in which I have traveled. I decided to check my two logbooks, (one is full), and came up with these numbers; 69 fixed wing aircraft, 8 rotor wing, (helicopters, and 1 baloon...over the Arizona desert in Sedona.
My next update, I hope will be from Bangkok. I just had to get this on record.
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